Internal IT Tool
Record and monitor every IT ticket in one place.
For the IT team only. Log issues reported by employees, assign them, record the solution and report on the whole workload.
Log every request
Capture requester, department, contact method and when the issue was reported.
Track the work
Assign owners, add notes and record the solution that fixed the issue.
Report on everything
Daily, monthly and yearly summaries with charts and full CSV export.